Legal
General Terms and Conditions for the use of the VAITTO platform
Last updated: June 2026
1.1 These General Terms and Conditions ("GTC") govern all business relationships between [COMPANY LEGAL NAME] ("VAITTO", "we", "us"), Hermann-Löns-Str. 8, 63456 Hanau, Germany, and registered business customers ("Retailers") and suppliers ("Suppliers") using the VAITTO platform at vaittob2b.com and related subdomains.
1.2 These GTC apply exclusively to entrepreneurs within the meaning of § 14 BGB (German Civil Code), i.e. natural or legal persons acting in the exercise of their commercial or independent professional activity. Use by consumers within the meaning of § 13 BGB is not permitted.
1.3 Deviating, conflicting, or supplementary general terms and conditions of the Retailer or Supplier shall not become part of the contract unless VAITTO has expressly agreed to their application in writing.
2.1 Use of the platform requires registration and approval by VAITTO. Retailers must provide accurate business information including company name, legal form, registered address, VAT identification number, and contact details.
2.2 VAITTO reserves the right to refuse or revoke access at its sole discretion, in particular where provided information is inaccurate, where the applicant does not qualify as a business customer, or where prior misuse has occurred.
2.3 Account credentials are personal to the registered business and may not be shared with third parties. The account holder is responsible for all activity conducted under their account.
3.1 VAITTO provides a digital wholesale and dropshipping platform enabling Retailers to browse, order, and export luxury fashion products from Suppliers.
3.2 The platform offers two order types:
Wholesale Orders: Products are purchased in bulk and shipped to the Retailer's address. Minimum order value: €1,000 per order (net, excluding VAT and shipping).
Dropship Orders: Products are shipped directly from the Supplier or VAITTO warehouse to the Retailer's end customer. No minimum order value applies.
3.3 VAITTO acts as an intermediary platform. Individual contracts of sale are concluded between VAITTO and the Retailer. VAITTO is not a party to any downstream contracts between the Retailer and its end customers.
4.1 All prices displayed on the platform are wholesale prices (net, excluding VAT) visible only to logged-in, approved Retailers. Prices are subject to change without notice.
4.2 Payment terms: [TO FILL — e.g. payment in advance / net 14 days / credit card at checkout].
4.3 For Supplier-listed products, commercial terms are governed by the individual Supplier agreement confirmed during onboarding.
4.4 Invoices are issued in EUR. The Retailer is responsible for any applicable taxes in their jurisdiction.
5.1 Product listings on the platform constitute an invitation to treat (invitatio ad offerendum), not a binding offer.
5.2 A binding contract is concluded upon written confirmation of the order by VAITTO (by email or in-platform notification).
5.3 VAITTO reserves the right to reject orders, in particular where stock is unavailable, where the order does not meet the minimum value threshold, or where account verification is outstanding.
6.1 Delivery times are indicative and depend on the supplying warehouse location. VAITTO does not guarantee delivery within a specific timeframe unless expressly agreed in writing.
6.2 Risk of loss passes to the Retailer upon handover to the carrier (FOB shipping point), unless otherwise agreed.
6.3 For dropship orders, delivery is made directly to the end customer's address provided at checkout. The Retailer is responsible for the accuracy of delivery addresses.
7.1 Statutory warranty rights for business customers under §§ 434 et seq. BGB apply. The warranty period is 12 months from delivery.
7.2 Defects must be reported in writing within 7 business days of receipt. Concealed defects must be reported immediately upon discovery.
7.3 Returns are only accepted for defective or incorrectly delivered goods, with prior written authorisation from VAITTO. Change-of-mind returns are not accepted on a B2B basis.
7.4 The statutory right of withdrawal (§ 312g BGB) does not apply, as VAITTO exclusively serves business customers.
8.1 Product images, descriptions, and data provided through the platform are licensed for the purpose of reselling the products purchased through VAITTO. They may not be used for any other purpose.
8.2 The Retailer is responsible for ensuring their use of brand names and product imagery complies with applicable trademark law in their jurisdiction.
8.3 Catalog export (CSV or API) is permitted solely for the purpose of listing purchased or dropshipped products in the Retailer's own store.
9.1 VAITTO is liable without limitation for damages resulting from injury to life, body, or health, and for damages caused by intentional or grossly negligent breach of duty.
9.2 For simple negligence, VAITTO is only liable in the event of breach of a material contractual obligation (cardinal obligation). Liability is limited to the foreseeable, typically occurring damage.
9.3 Any further liability is excluded.
10.1 These GTC and all contracts concluded through the platform are governed exclusively by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
10.2 The exclusive place of jurisdiction for all disputes arising from or in connection with these GTC is Frankfurt am Main, Germany, provided the Retailer is a registered merchant (Kaufmann), a legal entity under public law, or a public-law special fund.
11.1 VAITTO reserves the right to amend these GTC at any time. Registered users will be notified of material changes by email at least 30 days before they take effect. Continued use of the platform after the effective date constitutes acceptance.
Should any provision of these GTC be or become invalid or unenforceable, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that comes closest to the economic intent of the original.