Legal

Privacy Policy

Information on the processing of personal data pursuant to Art. 13, 14 GDPR

Last updated: June 2026

This Privacy Policy applies to the VAITTO platform and explains what personal data we collect, how we use it, and what rights you have under the General Data Protection Regulation (GDPR) and applicable German data protection law.

1. Data Controller

The controller responsible for the processing of your personal data within the meaning of Art. 4 (7) GDPR is:

[COMPANY LEGAL NAME]
Hermann-Löns-Str. 8
63456 Hanau, Germany
Email: privacy@vaittob2b.com
Phone: [TO FILL]

2. Data We Collect and Why

2.1 Account Registration

When you apply for or create an account, we collect: company name, legal form, registered address, VAT identification number, contact person name, email address, and phone number.

Legal basis: Art. 6 (1)(b) GDPR — performance of a contract or pre-contractual steps.

2.2 Order Processing

For wholesale and dropship orders: order details, delivery addresses (including end customer addresses for dropship), billing information, and order history.

Legal basis: Art. 6 (1)(b) GDPR — performance of a contract.

2.3 Platform Usage Data

Technical data collected automatically: IP address, browser type, pages visited, session duration, referring URL, and device type.

Legal basis: Art. 6 (1)(f) GDPR — legitimate interest in operating and improving the platform securely.

2.4 Communications

Messages sent through the platform messaging system, support emails, and newsletter subscriptions (where opted in).

Legal basis: Art. 6 (1)(b) GDPR (contractual communication) and Art. 6 (1)(a) GDPR (newsletter consent).

3. Data Retention

Data CategoryRetention PeriodBasis
Account dataDuration of account + 3 yearsContractual / legitimate interest
Order and invoice data10 years§ 147 AO (German tax law)
Usage/log data90 daysSecurity / legitimate interest
Newsletter consentUntil unsubscribe + 3 years§ 7 UWG / GDPR
Support communications3 years from last contactLimitation periods

4. Third-Party Processors

We use the following service providers who process data on our behalf under Data Processing Agreements (Art. 28 GDPR):

ProviderPurposeLocation
Supabase Inc.Database, authentication, file storageUSA (SCCs in place)
[Hosting Provider — TO FILL]Web hosting and CDN[Location — TO FILL]
[Payment Provider — TO FILL]Payment processing[Location — TO FILL]

Where data is transferred to third countries (e.g. USA), transfer is based on Standard Contractual Clauses (SCCs) pursuant to Art. 46 GDPR.

5. Your Rights

Under the GDPR you have the following rights regarding your personal data:

Right of access (Art. 15 GDPR)
You may request confirmation of whether we process your data and obtain a copy.

Right to rectification (Art. 16 GDPR)
You may request correction of inaccurate or incomplete data.

Right to erasure (Art. 17 GDPR)
You may request deletion of your data where no legal retention obligation applies.

Right to restriction (Art. 18 GDPR)
You may request that we restrict processing under certain conditions.

Right to data portability (Art. 20 GDPR)
You may request your data in a structured, machine-readable format.

Right to object (Art. 21 GDPR)
You may object to processing based on legitimate interests at any time.

Right to withdraw consent (Art. 7 GDPR)
Where processing is based on consent, you may withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us at: privacy@vaittob2b.com

6. Right to Lodge a Complaint

You have the right to lodge a complaint with the competent supervisory authority. The authority responsible for our registered address (Hanau, Hesse) is:

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit (HBDI)
Postfach 3163
65021 Wiesbaden, Germany
Website: datenschutz.hessen.de

7. Cookies

For detailed information on our use of cookies, please refer to our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available at vaittob2b.com/privacy. Material changes will be communicated to registered users by email.